Need a little help?
You'll find the answers to the most common questions below.
For anything else you can send us a message.
Fitment, sizing and materials
Which size should I pick?
Whilst we cannot officially advise on sizing, we would normally suggest that you order by your normal shoe size as Dryboots are generously designed to take a good winter sock without the need to increase the boot size.
For more info see our sizing guide.
What is the Dryboot made from?
The Dryboot is hand assembled using natural rubber with a reinforced midsole for heavy digging or rough terrain walking.
Cotton/jersey lining throughout helps to prevent perspiration with additional foam padding around the ankle for added comfort and protection against ankle rub.
Are Dryboots heavy?
As with any sturdy rubber boot, Dryboots are a little heavier than some modern Goretex walking boots. However, the added rigidity provided by a steel midsole makes them better suited to digging and gardening work and, once worn, any additional weight is only noticeable on the very longest of walks. In short, the guarantee of durability and dry feet usually outweighs the issue of extra grams.
Are Dryboots breathable?
Dryboots are lined throughout with cushioned jersey cotton – this keeps the foot cool and dry, so unlike a conventional wellington boot, it will not cause excessive perspiration under normal circumstances. However, it should be noted that some of us are more prone to sweating, particularly if synthetic socks are worn, and the sealed rubber construction of the Dryboot means it is not a breathable boot as such.
This should be born in mind if a leak is suspected. Faults due to leaking are extremely rare and we find that if boots are returned as faulty, the leak test is invariably negative (we simply weigh the boots down in approx. 3"- 4" of water and leave for 24 hrs). Dryboots are produced individually, not in pairs, so the likelihood of a fault in both boots is statistically remote. Despite this, we thoroughly investigate every report of any issue with the boots.
Where are they manufactured?
We are a small Uk based business with the manufacture of our boots being done in Malaysia. Production of the Dryboot has been handled by the same manufacturer since day one, this ensures that quality and materials remain of the highest standard that generations of customers have come to expect from the Dryboot.
Is the Dryboot suitable for Vegans?
Yes, all raw materials used in the production process are derived from mineral and plant based materials. We are happy to report that we have many vegan customers.
What is the difference between Bridgedale, Viking and Harris Dryboots?
The Harris brand is a progression from the Viking which is no longer produced. We took over the brand to keep it available in the UK. We have changed the lining, logo and lace colours, and improved the design of the lacing panel. Apart from this, the design, construction, materials used and production processes have not changed since the first pair were produced in 1953.
Ordering
Do you offer a guarantee?
For peace of mind, all of or products including the Harris Dryboot are guaranteed for 12 months from date of purchase. In the event of a manufacturing fault, the item will need to be returned and tested. If found faulty, a replacement will be offered or a refund given at the customers preference. If the item is found not to be faulty, it will be returned to the customer.
Footwear warranty excludes general wear and tear.
Have you got a shop?
No, our website is our sole outlet. This cuts out the middle man and helps to keep prices affordable for our customers.
Are you VAT registered?
No, we are not registered for VAT. The price you see is the total payable, there are no hidden extras.
How can I pay?
Credit or Debit Card
You can pay using your credit/debit card. Our shopping cart and checkout are SSL Secure with a Secure Payment Gateway. Your details are encrypted so you can rest easy when entering your card details. We accept most major cards and you will receive a confirmation email once your order is processed.
Paypal
We also accept Paypal, just click the Paypal option in the checkout when ordering. You will be redirected to Paypal and will receive a confirmation email once your order is processed.
Can I cancel my order?
You have until the time your order is dispatched to cancel your order. Once dispatched, if you have changed your mind, a return for exchange or refund is no problem. Please see our returns policy for more info.
Do you supply on a wholesale basis?
Whilst we cannot provide trade terms at the moment, we do offer attractive discounts for bulk purchases. Please contact us for more information.
Shipping, returns and exchanges
How much is delivery?
Stanard UK delivery is £6.99 and is a tracked 24hr service as standard.
For everywhere else, the checkout will calculate the shipping rate based on your location.
How long does delivery take?
Items in stock are dispatched same day if ordered by 11am. We use FedEx or Royal Mail with next day delivery as standard. This is not guaranteed.
For UK deliveries that aren’t Mainland UK your boots will be dispatched with Royal Mail on a standard parcel service unless otherwise stated. This usually takes between 3 – 5 days depending on your location. For Europe and everywhere else, we will email you to let you know.
We understand how frustrating it is waiting for things to arrive so please get in touch if you have any issues or concerns and we’ll do our best to help.
Can I return my order?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to include a copy of your receipt or proof of purchase.
There are more details on our Returns page.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. You may be liable for additional duties or import taxes, so please check before ordering. If you can't see your country in the dropdown, please email us for a quote.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is ready for dispatch, you will receive an email notification with your tracking information if provided. Shipping fees are non-refundable in the case of returns. All delivery dates are approximate. For more info, please see our terms and conditions.
Can I collect?
We are not a shop and operate under a ‘strictly by appointment only’ service. If you would like to collect, please contact us to arrange a time and date.