Delivery

Items marked as 'in stock' are dispatched same day if ordered by 11am. If your item is out of stock you will be notified. Stock levels are indicated on the website. We use FedEx or Royal Mail for next day delivery as standard to Mainland UK addresses, excluding Scottish Highlands. For Scottish Highlands and UK addresses that aren’t Mainland UK, your boots will be dispatched with Royal Mail or Hermes on an economy parcel service unless otherwise stated. This usually takes between 3 – 5 days depending on your location. For Europe and everywhere else, we will email you to let you know.

All delivery dates are approximate. Carriage charges are calculated depending on the weight and dimensions of the consignment. These will be worked out and included in the final order summary at check out. Rates are shown in the shopping cart in the checkout, on the FAQ or Delivery page of the website.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Claims for damages must be made within 24hrs of delivery - Please see our Returns Policy.

International Customers

Non UK Shipping rates are calculated in the checkout, these exclude any additional duties or import taxes. Please check if you are liable for this in your location before ordering.